Whether you have a question about one of our reviews, want to flag a bonus change, or just need a hand understanding how a crypto deposit works, the team behind Crypto Casinos is happy to hear from you. This page explains the quickest way to reach us and what to expect back.

How to Reach Us

The fastest way to get a response is by email. Write to us at [email protected] and a member of the editorial team will get back to you, typically within two business days. We read every message, though we can't guarantee a reply to every one.

When you write in, the more context you give us, the more useful our reply will be. If you're asking about a specific casino or bonus, include the site name and, where relevant, a screenshot or the wording of the offer you're asking about.

What We Can Help With

  • Factual corrections — if you spot outdated information, a changed bonus offer, or an error in one of our reviews, let us know. We aim to keep every page current and take corrections seriously.
  • Editorial questions — queries about how we score and rank crypto casinos, what our review process involves, or how our affiliate relationships work.
  • Crypto deposit help — general questions about setting up a wallet, choosing a coin, or understanding on-chain confirmation times. We can point you in the right direction, though we can't troubleshoot your personal wallet or exchange account directly.
  • Responsible gambling — if you or someone you know is struggling with gambling, please also contact the National Problem Gambling Helpline at 1-800-GAMBLER. Our responsible gambling page has further resources.
  • Business and partnership enquiries — if you represent a casino or software provider and want to discuss listing or editorial coverage, email the address above with the subject line "Partnership Enquiry". We review every request, though inclusion on Crypto Casinos is based solely on editorial merit — paid placement does not buy a recommendation or a higher ranking.

What We Don't Provide

We are an independent comparison and review site. We do not operate any casino, process deposits or withdrawals, or handle any gambling funds. If you have a dispute with a casino — a withdrawal problem, a frozen account, or a bonus disagreement — you need to contact that casino's support team directly. We can't intervene on your behalf or access any operator's systems.

We also can't give legal or tax advice. US players may have obligations related to gambling winnings and crypto gains; for anything specific to your situation, consult a qualified professional.

About the Team

Crypto Casinos is researched and written by a small editorial team led by Christian Knight. Our focus is crypto casinos available to US players — covering supported coins, bonus terms, payout speed, licensing, anonymity, and the legal landscape that shapes where and how players can participate. You can read more about how we work on our about us page.

We earn commission when readers sign up to casinos through our links. That relationship is disclosed on every page, and it does not determine how we rank or review any site. Our editorial positions are independent.

A Note on Age and Responsible Play

Crypto Casinos is intended for adults aged 18 or older — and 21 or older where that is the applicable state minimum. If you are under the relevant age in your state, please do not use this site or attempt to access any of the casinos listed here.

Crypto casinos reviewed on this site are offshore operators. They are not licensed by any US state regulator and operate in a legal grey area for most US players. They may not offer the same responsible gambling tools or self-exclusion programs as state-licensed operators. If you think gambling is becoming a problem, reach out to the National Problem Gambling Helpline: 1-800-GAMBLER. Our responsible gambling page explains the options available to you.

Response Times

Type of enquiry Typical response time
Factual corrections and review feedback 1–2 business days
General crypto or bonus questions 2–3 business days
Business and partnership enquiries 3–5 business days

We do our best to respond promptly, but during busy periods it may take a little longer. If you haven't heard back within a week, a follow-up is welcome.

For questions about how this site operates or the standards we hold ourselves to, our terms and conditions set out the full detail.

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